How do I close my account?

Though it's sad to see you leave, if you decide to close your Neverless account, we're here to help.

Closure requirements

You have the latest version of the Neverless app installed
You have the latest version of the Neverless app installed
You have no pending transactions

If you meet all the above requirements, you will be able to close your Neverless account in the app:

From the Home screen, tap your profile icon in the bottom-left corner
Scroll to the bottom
Tap 'Close account'

We'll send you a confirmation of the closure once you've completed the process.

For details on the data we retain after your account closure, please review our Privacy Policy.

If you want to close your account and no longer have access to your Neverless app:

Please email us at care@neverless.com.

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Investing carries risk: the value of investments can go up as well as down and you may receive back less than your original investment. Individual investors should make their own decisions or seek independent advice.

Neverless is a trademark of Neverless Labs, S.L. (previously Monet Labs, S.L.), which is registered with the Bank of Spain under registration number D948 for the provision of crypto-asset custody and exchange services.

Designed and engineered in London