Terms and conditions

What is the Promotion about?

This Promotion (the “Promotion”) allows selected Neverless customers to earn a referral reward (the “Reward”), by referring someone (the “invitee”) to sign up for a Neverless account using a unique referral code and completing the steps set out in these terms and conditions (the “Terms”). Anyone who has received an invitation to the Promotion directly from us by email (a “Referral Campaign Invitation Email”) is eligible.

This Promotion will be available from the date you receive the Referral Campaign Invitation Email until the end date specified in that email. We call this the “Promotion Period”. Any Reward will only be paid if all the criteria in these Terms are met by both the selected Neverless customer and their invitee during the Promotion Period.

What do you need to do to earn a Reward?

Once you receive an Invitation Email, the following steps must be completed:

  • Invite someone to join Neverless, by either tapping on the “Invite friends” button displayed in the referral section of your app, or in the Referral Campaign Invitation Email from us.
  • Once you do this, your unique referral link will appear. You can send it to your Invitee/s. You agree you will not (attempt to) mislead anyone in connection with this Promotion.
  • When sending referral messages, you agree you alone are the sender of the message, will only send it to people you know, have permission to send it to, will not “spam” anyone with referrals, and will remain compliant with all applicable laws.
  • Each Invitee must click on your unique link for you to be eligible for the Promotion.

The maximum number of people you can refer is confirmed in the Referral Campaign Invitation Email. If you refer more people than the maximum number, you will not be paid any further Rewards for those referrals even if the invitees complete all the required steps.

Per each successful referral, you may receive either or both of the following:

  • One random unit of a digital asset tradable on Neverless platform
  • 10% of profits made by each eligible invitee on a daily basis, from the moment they complete all the necessary steps as required by the Promotion and indefinitely until further notice

What does your invitee need to do for you to earn the Reward?

For you to be eligible for your Reward, your invitee must satisfy the below steps before the end date agreed in the Referral Campaign Invitation Email:

  • Sign up for a Neverless account, for the first time, using your unique referral link. (Someone who has previously signed up for a Neverless account with any of our global entities will not earn you a Reward.) Signing up means completing the sign up process and passing our onboarding/Know Your Customer (“KYC”) checks. If the invitee fails these checks, you will not be eligible for your Reward.
  • Verify their identity
  • Deposit their account by transfer (like a transfer from another bank or by blockchain network, not a card or Apple Pay deposit). There is no minimum required amount.
  • Make crypto purchases or investments in Strategies that amount to the required minimum amount. The required minimum amount for all transactions is explained in your Referral Campaign Invitation Email. These crypto purchases and Strategies investments must be genuine transactions.

You will not be paid a Reward (or may have a Reward that has been previously paid reversed) if your invitee reverses one of these steps after taking it. For example, if they immediately close their Neverless account or withdraw from Strategies.

What other legal information should I know?

  1. We may, due to unforeseen circumstances, suspend, terminate or change these Terms without notice.
  2. This Promotion is a one-sided campaign, where only the Neverless customer who was invited to refer a friend (not the invitee) can be awarded the Reward.
  3. To be eligible for a Reward, you must comply with these Terms and all other terms and conditions that apply to your Neverless account.
  4. Any Reward will be paid to the selected Neverless customer’s account balance within 10 working days after the end of the Promotion Period.
  5. If we believe that you have engaged in any fraud or material abuse of this Promotion we may in our sole discretion take any actions we see fit in the circumstances. For example, it would be a material abuse of this Promotion to orchestrate a campaign to profiteer from this Promotion in a way that does not result in genuine and unique new sign-ups to Neverless, and we may close your Neverless account and reverse any Rewards if you do this.
  6. This Promotion is organised and offered by Neverless Labs, S.L. (previously Monet Labs, S.L.), a company whose registered address is at Calle de Hermosilla 48, 1D, 28001 Madrid, Spain. If you have any questions or complaints about this Promotion, you can contact us via care@neverless.com.
  7. These Terms are published in English and English law applies to them; any translation is a courtesy translation only. This means you cannot derive any rights from any translated version and only the English version can be used in legal proceedings with the courts of England and Wales having exclusive jurisdiction to determine any dispute relating to these Terms.
  8. Any personal data processed or controlled during the Promotion will be dealt with in line with Neverless’s Customer Privacy Notice that applies to your Neverless account.